Export process
How export orders work at Terex Diesel: enquiry, quotation, proforma invoice, production and full-load test, loading and export documents.
Terex Diesel sells generator sets for export from its factory in İstanbul, Türkiye, on EXW İstanbul terms. An export order goes from enquiry and quotation to a proforma invoice, order confirmation, production with a full-load test, and loading with the export documents.
Order steps
- Enquiry. Send the required power (kVA or kW), voltage and frequency, canopy or open type, ATS requirement and the destination country. You can use the quote form or WhatsApp.
- Quotation. The quotation states the model code, the make and model of the engine and alternator, the equipment, the delivery term (EXW İstanbul) and the lead time.
- Proforma invoice. After you accept the quotation, we issue the proforma invoice.
- Order confirmation. The steps from order confirmation to loading are set out in the secure purchase process on this page. Secure purchase process ↓
- Production and full-load test. The set is built at our factory and tested at full load before shipment, and the test report is issued.
- Loading and documents. The set is loaded at our factory and the export documents are issued.
Export documents
- Proforma invoice
- Commercial invoice
- Packing list
- Certificate of origin
- Bill of lading (B/L)
- Factory test report
Other documents required by your customs or your project should be agreed before production, so that they are issued with the shipment.
Warranty
Warranty outside Türkiye: 12 months or 1,000 operating hours for all engine brands. The warranty terms are stated in the quotation.
See also: company facts, export markets, importing a generator from Türkiye: supplier checklist. For contact details see the contact page.
Secure purchase process
Each step of the order is confirmed in writing. You can check every stage before the set leaves our factory.
- Company verification
Check our trade name, tax number, MERSİS number and trade registry entry. Our bank account is held only in the company’s name. Company legal details
- Proforma invoice
The model, serial number and delivery time are stated in writing on the proforma invoice.
- Order confirmation
The order is confirmed on the basis of the proforma invoice and production is scheduled.
- Live factory video call
At any stage of production you can see our factory on a live video call.
- Your set’s serial number
Photos and videos of your set, with its serial number, are sent from the production line.
- Pre-shipment inspection
Before shipment the set can be inspected at our factory by you, your representative or an independent inspection company (e.g. SGS, Bureau Veritas).
- Signed test report
A serial-numbered, signed factory test report is issued.
- Payment and loading approval
After test and inspection approval: payment and loading approval.
- Loading video and documents
Loading is recorded on video; then the commercial invoice, packing list, certificate of origin and bill of lading are sent.
Frequently asked questions
How does an export order work?
You send your requirements, we prepare a quotation, and after you accept it we issue a proforma invoice. The steps from order confirmation to loading are set out in the secure purchase process on this page. The set is then built, full-load tested at our factory, loaded and shipped with the export documents.
Which documents are provided with an export shipment?
Proforma invoice, commercial invoice, packing list, certificate of origin and the factory test report of the set. Any other document required in your country should be agreed before production.
What is the delivery term?
Export sales are made EXW İstanbul (Incoterms 2020): the set is handed over at our factory in İstanbul, Türkiye. Transport to your country is arranged separately.
Can I visit the factory before ordering?
Yes. You can visit our factory in İstanbul, see production and the test area, and meet our team before you place an order.
Legal identity
- Legal name
- TEREX DIESEL MAKİNA ENERJİ SANAYİ TİCARET LİMİTED ŞİRKETİ
- Brand
- Terex Diesel
- Registered address
- Deri OSB Mah. Tanen Sk. Deri OSB Sitesi No: 8, Tuzla / İstanbul, Türkiye
- Tax ID (VKN, Türkiye)
- 8400841691
- MERSİS number (central registry)
- 0840084169100001
- İstanbul Chamber of Commerce registration no.
- 1026817
- Phone
- +90 216 634 34 06
- info@terexdiesel.com
- Website
- terexdiesel.com