Generator Service Request (Türkiye)

Periodic maintenance, breakdown repair, overhaul, spare parts, commissioning, load testing and control panel / ATS work for diesel generators. Send your service request and our team will contact you.

  • In the İstanbul and Ankara regions we respond to breakdowns within 2–4 hours.
  • Mobile service vehicle for on-site work; maintenance and repair for all generator brands.
  • Certificates: ISO 9001 · CE · TSE-HYB

Service request

Send your service request and our team will contact you.

You can report breakdowns 24/7 to our breakdown line by phone or WhatsApp.

Service is provided in the İstanbul and Ankara regions; for other locations, our team will contact you.

Contact us directly

Call +90 216 634 34 06WhatsApp +90 533 582 26 50

Your service request has been received. Our team will contact you.

You can also reach us directly: WhatsApp +90 533 582 26 50 · info@terexdiesel.com

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Urgency

Our service work

  • Periodic maintenance

    Oil, fuel, air and cooling system service; filter replacement, battery and connection checks.

  • Breakdown repair

    Fault finding and repair on generators that do not start or show alarms.

  • Overhaul

    Major overhaul of the engine and alternator; replacement of worn parts.

  • Spare parts

    Supply of filters, belts, sensors, controller boards and other spare parts.

  • Commissioning

    Inspection, first start-up and settings of newly installed generators.

  • Load testing

    Checking generator operation under load.

  • Control panel / ATS

    Faults, settings and replacement of controllers and transfer switch (ATS) panels.

Service regions

Service is provided in the İstanbul and Ankara regions; for other locations, our team will contact you.

Information needed for a service request

  • Generator make, model and power (kVA)
  • Engine and controller make
  • Running hours and date of last maintenance
  • Fault symptoms or the error code on the controller
  • Location of the generator (country and city)

Service request process

  1. Send your request by form, phone or WhatsApp.
  2. Our team contacts you and confirms the generator details.
  3. The work is planned together with you.
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